Privacy Policy

Your privacy matters. This Privacy Policy explains what personal information we collect, why we collect it, and how we protect it, in line with India’s laws including the IT Act, 2000, SPDI Rules, 2011, and Digital Personal Data Protection Act, 2023.

What Information We Collect

• Personal Info: Name, email, phone via contact and inquiry forms.

   

• Service Info: Consultation requests, project discussions, service scope.

   

• Technical Info: IP address, browser type, device info, cookies.

Why We Collect It

We use this data to:

• Respond promptly to your service inquiries.

   

• Provide accurate and efficient service solutions.

   

• Improve our website’s performance and user experience.

   

• Send updates, newsletter, or service-related info (only with your consent).

How We Share It

We will never sell or rent your personal data. Sharing happens only with:

• Trusted partners and service providers assisting in service delivery.

   

• Legal authorities, if a legal obligation requires disclosure.

Cookies & Tracking

Cookies help us understand and improve your site experience. You’re free to disable cookies through your browser settings.

How We Protect Your Data

We follow reasonable security practices and procedures under Indian law to protect your data from unauthorized access, misuse, or disclosure.

Your Rights (As per DPDP Act, 2023)

You have the right to:

• Access, update, or request deletion of your personal data.

   

• Withdraw your consent for data processing at any time.

   

Grievance Officer

For any privacy-related concerns, please reach out to our Grievance Officer:
📧 Email: info@r2roboticjointcare.com

 📞 Phone: +919650786131
📍 Address: 238, Sector 5, Gurugram, Haryana 122001